In order to access the "Deposition Rescue" program, you must first purchase a session and receive a user password. Each session you purchase allows for 14 days of unlimited viewing by you. To purchase a session, please click here:

Our website uses adaptive HLS streaming to deliver the video program to you in a format that is optimized both for the browser/platform you are using and the speed of your Internet connection to give you the best possible viewing experience on desktops, laptops, tablets and/or mobile devices. If you can play videos on YouTube, you should be able to view the video program in either standard definition (SD) or high definition (HD) without experiencing playback issues.

If you are having trouble viewing the video, please try the following:

1. Delete temporary Internet files, cookies and browser history, and then restart your browser.

Temporary Internet files, cookies and other information stored by your browser can interfere with your ability to log in to the site and/or view the video program. To delete this information, follow these steps:

Internet Explorer 10 users, from the Safety menu, click Delete Browsing History, deselect Preserve Favorites website data, select Temporary Internet files, Cookies, and History, and click Delete. Close and re-start Internet Explorer 10.

Safari 5 users, from the Safari menu, click Reset Safari, make sure Clear history, Empty the cache and Remove all cookies are checked and then click Reset. Close and re-start Safari 5.

Firefox 27 users, from the Tools menu, click Clear Recent History, make sure Browsing & Download History, Cookies and Cache and Remove are checked and then click Clear Now. Close and re-start Firefox 27.

Google Chrome 32 users, from the Chrome menu, select Preferences, History, Clear browsing data, and make sure Clear browsing history, Clear download history, Delete cookies and other site and plug-ins data and Empty the cache are all checked and then click Clear Browsing Data. Close and re-start Google Chrome 32.

2. Update your browser to the latest version and/or change your browser's security settings.

Click on "About" in your browser to see which version you are running and/or to update it to the latest version. If you are receiving the message "Error loading player: no playable sources found," it is because your browser and/or your Flash video player (see No. 3 below) needs to be updated to the latest version. If you are receiving the message "Error loading player: no playable sources found," it is because your browser and/or your Flash video player (see No. 3 below) needs to be updated to the latest version.  If you are receiving the message "Cannot load M3U8: Crossdomain access denied," it is because your browser's security settings are preventing you from playing the video.  To adjust your browser's security settings, click on the icon in the address bar to view the site information (it may be an information icon or text that says "Not secure" depending on your browser), and then change your site settings to "Allow" for JavaScript, Flash, Images, Popups, Background sync, Automatic Downloads and Unsandboxed plugin access.  Once your browser's security settings are changed, reload the player page and the video should begin playing in your browser.

3. Install the latest version of the Flash video player.

If you are viewing the programs on a desktop computer, make sure you have the latest version of the Flash video player installed. Place your cursor over the video player and right click your mouse. Select "About Adobe Flash Player." This link will open a page on the Adobe website that will allow you to download the latest version of the Flash video player at no cost. After you download the file, follow the instructions you receive when you open the file for how to install it on your computer. A restart of your browser and/or computer may be required for the changes to take effect. If you have updated Flash but you continue to receive the message "Error loading player: no playable sources found," it is because your browser is blocking use of the Flash player. Type the name of your browser and the phrase "turn on Adobe Flash player" as a Google search to find the latest instructions on how to enable Flash in your browser.

4. Ask your IT personnel for help.

Some law firms and companies have firewalls or other network configurations that prevent or hinder the playback of streaming video, or that support the playback of video only in certain formats or from certain websites. While the Flash video player is used by over 99% of Internet users to view streaming video, your law firm or company may have a unique set up that is preventing you from viewing the video in the Flash video format from a computer that is connected to its network. If the steps listed above do not resolve your playblack difficulties, please consult your IT personnel for assistance.

5. Try watching from a home, laptop or other non-networked computer or a video-enabled mobile device.

Try viewing the video on your home computer, laptop computer, mobile device (such as an iPad or iPhone) or any other computer or device that is not connected to your company's computer network. You will experience the fastest and highest quality playback on computers and/or mobile devices that connect directly to the Internet via a high-speed ethernet or wireless Internet connection.

If you have any other questions, please feel free to contact us.

New Media Legal Publishing, Inc.

1801 Century Park East, 24th Floor
Los Angeles, CA 90067
(888) 826-2898
(323) 576-4590 fax